How long does it take for my order to arrive?
For workout essentials such as bands, jump ropes and Üla box it takes approximately 2 days to fulfill the order and the shipping time is approximately 4 to 14 business
For apparel it takes approximately 3-7 days to fulfill an order, after which the product is dispatched. The shipping time depends on your location, but can be estimated as follows:
USA: 5-8 business days
International: 10-20 business days
*Please note: While we do our best to meet these time frames, during busy periods there may be some changes and deliveries may take longer. There may also be situations, (including but not exclusive to poor weather conditions, custom delays, local postal delays and tech updates) which result in a longer delivery. For changes and updates please make sure to check your tracking and our delivery page here. (link).
Are you guys shipping as normal due to the Covid outbreak?
We’re trying to keep on top of order send outs as much as possible following the necessary safety measures and guidelines. We’re working with external fulfillment partners to ensure they’re taking all the correct and necessary safety precautions.
How much does shipping cost?
Our shipping cost is 3.99$ for standard orders, and for Üla Essentials it goes up to 5.99$. Your shipment is free if you order for over 75$.
Do you ship internationally?
Right now, we ship to United States, United Kingdom and Netherlands.
Can I change my shipping address?
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Where will my order ship from?
For our workout essentials we work with Amazon warehouses where we store our products.
For apparel we work with an on-demand order fulfillment company with facilities worldwide.
Can I track the status of my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order is dispatched. If you have any questions about your tracking email or shipment, please contact us at firstname.lastname@example.org.
Will my parcel be charged additional custom and import charges?
Custom and Import charges are charged once and item has arrived in its destination country.
Unfortunately, we have no control over what these charges are, as Custom and Import policies vary from country to country. We would advise that you to contact us before to make sure if there would be any import and duty costs charged to you upon delivery. Reach out to email@example.com.